Motel of Horror

My wife, 3 year-old daughter, mother-in-law, father-in-law and I stayed at The Eden Roc in Wildwood NJ this past week end, Friday 8/15, Saturday 8/16, Sunday 8/17 and checked out Monday 8/18. My wife, daughter and I stayed in an efficiency room at $126 a night for a grand total of $378. My mother-in-law and father-in-law stayed in a regular room at $115 a night for a grand total of $345. According to the web site, Visa and Master card are accepted but when you get there they deal with cash only. Also according to the web site there is a gas grill available so we bought food to grill. Upon arrival, there was no gas grill, only a charcoal grill that was absolutely filthy and unworthy of cooking on. Again, according to the web site "most rooms have new carpeting". My room nor my in-law's room had new carpeting. When we first arrived and checked in, my in-laws room was not ready and they had to switch rooms. The new room did not have new carpet either. In fact, every room that I could see into had no new carpeting. Instead was old worn out filthy carpeting that we were afraid to walk on bare foot. Laundry Facilities were advertised but we did not see them nor were they offered to us. We had two smoke detectors in our room both of which were inoperable. I had to threaten to call the local fire inspector before I was given a new detector for my room. Who knows how many other rooms have inoperable detectors. The bathroom and kitchen area were filthy and unclean. Again, we bought food to cook in the kitchen but were afraid to cook on the stove or use any of the pots, pans or plates etc. They advertise a kitchen with a refrigerator and stove. That is mis-leading. Upon check-in we found out it is a mini-fridge and a small two burner electric stove. The tub was so disgusting that we had my daughter stand up in the tub and poured water on her to clean her because we didn't want her to sit in the tub. My in-laws room had no working GFCI outlet in the bathroom, no working light in the bedroom, and a sink that would not drain in the bathroom and a shower curtain that was covered in mold. Shuffleboard also was advertised on the website. When we went to play, we found that the surface was severely cracked and uneven with the painted surface peeling rendering it unplayable. A heated pool was advertised but it was not working and no attempt was made to fix it. The gates to the pool area were not working. I was afraid a child could wonder out of his/her room and enter the pool area. The manager was hardly outside during our stay. When she was, she was the nastiest, rudest person I ever met. The maid service was the worst I have ever seen. They ran the vacuum for two seconds in each room, sometimes not even using it. The towels were old and worn out. I had to ask for toilet paper. The first time I ever had to do such a thing. All in all we were duped into thinking we were staying at a nice clean friendly motel but the Eden Roc is anything but. Had there been any vacancies elsewhere that weekend we would not have stayed there. Needless to say we will NEVER return nor would we ever recommend The Eden Roc to anyone.